Blog & Articles

Leading by Example – Essential for Maximizing Productivity
Leading by example will never go out of style. Modeling our organizational values is the first step toward creating an inspired and engaged…
Missing My Hugs
In the middle of 2020, I really started missing the hugs. To be transparent – I didn’t grow up being a “hugger.”
Traditional Boundaries in Remote Settings
Whether working from home was part of your company’s culture prior to 2020 or not, the coronavirus pandemic has made remote working a necessity for…
3 Easy tips to building community remotely
Bill started a new job right in the middle of COVID. He was hired to be the supervisor for a team of sixty-four call center operators. His team worked…
What is effective communication within remote operations?
No one could have predicted how the world’s dependence on technology would change over the past year. Some companies were ahead of the curve and had…
Unity in Diversity
The inauguration speeches of incoming Presidents always inspire me. There have been 13 in my lifetime; 7 Republicans, and as of last month, 6…
Inclusion is Intentional
In the last two weeks, we have examined Diversity and Equity. The definition of diversity is all the ways that we are both alike and unalike, and…
Equity is the Opportunity for Everyone to Succeed
I hadn’t seen Danny in a couple of weeks at the grocery store, and I was worried. Danny has Downs Syndrome, and I was afraid he had contracted the…
How Do You Model Trustworthy Leadership When Everyone is Working Remotely?
Your team needs your trust and compassion, so any strategy to build their trust in you must start there. Here are a few ways to build trust with their…
The Truth About Diversity that Can Change Lives
I got the meaning of diversity wrong for a very long time. I’m not sure if it was something I picked up in corporate training or just general…
Emotional Intelligence, the Superpower of Influential Leaders
Leadership skills are often viewed as payroll processing, project management, and understanding the laws related to having employees.
Do It the Way We’ve Always Done It … & Do It Perfectly.
As we look forward to 2021, we have been examining leadership traps to avoid.  We should be able to agree that we all have room to grow and…
" I’ve always worked with my guys on hitting production numbers. It never occurred to me to work on my guys. THAT gave me a new perspective."
Mark
Supervisor, Mobile, Alabama

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